Shipping & Delivery Information

After confirming your order, we ship your products through Bosta Delivery Service to ensure reliable delivery and easy tracking.

Delivery Details

• Orders are delivered to the specified address within 5–7 business days from the date of confirmation.
• Fridays, Saturdays, and public holidays are not counted as business days.
• Deliveries are typically made between 10:00 AM and 6:00 PM.

Shipping Fee

• A flat shipping rate of 65 EGP applies to all destinations across Egypt.
• If an order is canceled or refused after dispatch, the shipping fee will still apply.

Payment Methods

You can choose the payment method that works best for you:

• Cash on Delivery (COD)
• Online payment through Bosta

For Cash on Delivery orders, you may inspect your order before making payment.

Important Notes

• You may inspect your order upon delivery before making payment.
• You may request a return or exchange within 14 days of receiving your order, provided that the products are unused, unopened, and in their original condition and packaging.
• Please review our Return & Exchange Policy for the full terms and conditions.

Order Tracking

Once your order has been shipped, you will receive an SMS or WhatsApp message containing your tracking information, allowing you to follow the status of your shipment through Bosta’s tracking system.